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Help & Support Center

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AI-Powered Customer Service

What is IMN?

Can you provide examples of how IMN can help me?

Who is IMN for?

What are my commercial rights?

Can IMN predict the future?

Is IMN always right?

What if IMN gives me bad news?

How difficult is it to train IMN to serve my specific needs?

How do I get started?

When will I receive my first briefing?

What kind of support / customer services is available?

What is the difference between PMI and PSG?

Can you provide examples of how IMN can help me?

What is the difference between PMI and PSG?

How often will I receive briefings?

What are booster packs?

Can I get briefings in different languages or styles?

How is my briefing personalised?

How does the AI get smarter over time?

Can I fine-tune my profile information after onboarding?

What if I have more than one role or need?

Can venture capitalists, private equity firms, or institutional investors create multiple profiles?

How can group companies utilise multiple profiles?

Can individual investors or portfolio managers create multiple profiles?

How do I upgrade or change my subscription plan?

What if I have more than one role or need?

Can venture capitalists, private equity firms, or institutional investors create multiple profiles?

How can group companies utilise multiple profiles?

Can individual investors or portfolio managers create multiple profiles?

Do you provide discounts?

How do I cancel my subscription?

What is your refund policy?

Do you offer free trials?

How does the affiliate program work?

How and when do I get paid as an affiliate?

How much can I earn as an affiliate?

How can I apply to be an affiliate?

Is there a mobile app?

What kind of sources do you use for intelligence?

I'm having a technical issue, what should I do?

How relevant and accurate are IMN reports?

How is my data protected?

Is my data kept confidential?

Who owns the copyright in our briefings?

Can we legally use the intelligence reports and generated content for our business?

Are we indemnified from using third party data, which may be included in our briefings?

What is your Privacy Policy?

Do you have an Accessibility Policy?

Where can I find your General Terms and Conditions?

How do you ensure compliance and protect against fraud?

What measures are in place for credit card payment security?

What other forms of compliance do you adhere to?

Can you provide examples of how IMN can help me?

Who is IMN for?